Home Care

Hourly / Visiting Care

At Forest Care we ensure that our clients’ needs come first, we provide our daytime care packages in one hourly blocks between the hours of 7.00 am and 10.00pm. after 10pm we fall into night shifts with blocks of care lasting until morning.

By allocating one hour minimum per visit gives our clients flexibility and an independent choice in what is done and when within their allocated time. Over the years we have listened to people’s view on why they may have been previously unhappy, with comments such as:

  • “There was no set time of arrival”
  • “They just allocated a breakfast, lunch, tea and bedtime slot”
  • “The carers were only there for 30 minutes”
  • “Rushing to get things done” and “having to get ready for bed at 6pm as they were first in line for the bedtime slot”
  • “Carers didn’t come until 11.30 to help get me up then the next carer called at 12.00 to give me lunch”

With Forest Care you choose the exact times you require, we ask for a leeway of around 15 minutes each way in case our carers get held up in traffic or need to extend their previous visit to a client to meet their needs.

Our  service assists you, or your loved one, to stay at home in familiar and relaxed surroundings with one to one support. Our carers can help with personal care, housekeeping and companionship, shopping, domestic support and community access.

Your carer works with you to meet your personal needs and wishes, following an individually designed support plan that is put together by our  assessors and yourself or your chosen representatives. The assessment would include information on meals and eating times, naps and hobbies, medication and care routines to name but a few. As your needs change, our care has the flexibility to evolve with you to continuously support your needs and wishes promoting your independence and wellbeing.

Forest Care staff all have specialist training to match their compassionate, caring natures; it takes a special sort of person to be a carer and we’re proud to have supportive and trusted individuals on our team. Without them Forest Care would not have achieved their OUTSTANDING rating from the Care Quality Commission.

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Testimonials

  • Joy and Family- Forest Care

    "Dear Kevin Carolyn and all the team. Thank you for all your help, advice and assistance through all the recent years you have helped first with both my parents then when dad died attending to mum with her decreasing mental and physical health. You truly guided me through these difficult times with your kindness, outstanding care and experience. Many thanks Joy and all the family"

    Hourly / Visiting Care

  • Richard - Forest Care

    "Dear Kevin and all at Forest Care who looked after my dad for the past 18 months- Many Thanks! Dad looked forward to his food, his chats and the company you all offered; it was a real lifeline after mum’s death. With warm thanks and admiration to you all. Richard"

    Hourly / Visiting Care

  • Sue - Forest Care

    "I want to say a big “thank you “to you all for the support and care you gave to Mildred. I know it hasn’t been easy for you and there were quite a few ups and downs! However I cannot praise you enough for the attention to detail you gave her, and the help that she needed. Its not easy being so far away and wondering what’s going on, but I did feel that you would contact me, which you did occasionally, and me you if there were issues. It worked well and I felt very comfortable with it all. Last but not at all least I would like to say a big thank you to Mildred’s carer Jenny, she went beyond her duties as a carer we feel where Mildred was concerned and we are extremely grateful to her. Sue xx"

    Hourly / Visiting Care